BlackBerry Z10 - I can’t transfer items using my media card

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I can't transfer items using my media card

Try any of the following:

• Back up items from your media card to another source, such as your BlackBerry device built-in media storage or your

desktop computer. Format your media card or purchase a new media card. Save the items that you backed up to the
media card and then try transferring the items again.

• Use BlackBerry Link to transfer your info from one device to another. To download BlackBerry Link, on your computer,

visit

www.blackberry.com/BlackBerryLink

and select the Windows or Mac option.